Privacy Policy

SHRI GANESH SANITATIONS (SGS) running brands "Raina" and "Raina Bathfittings" (hereinafter referred to as "Raina") is committed to safeguarding its users' privacy (hereinafter referred to as “Your” "You") accessing its mobile app (i.e. Raina Bathfittings) and has provided this Privacy Policy to familiarize You with the manner in which Raina collects, uses and discloses Your information collected through the Website.

Before you subscribe to and/or begin participating in or using website, Raina believes that You have fully read, understood and accept the terms and conditions of this privacy policy.

The Policy applies to all information that Raina has about You and Your account

If you do not agree to or wish to be bound by the terms and conditions of this privacy policy, please do not proceed further to use this website.

This Policy should be at all times read along with the Terms of Use of the Website.

COLLECTION OF PERSONAL AND SENSITIVE INFORMATION

Raina collects personal and non-personal information when they register to gain access to the services provided by the Raina or at other specific instances when they are requested to provide us with their personal & non-personal information (“Information”). Personal Information shall include, but not limited to, information regarding Your name, date of birth, gender, address, telephone number, e-mail address, etc. You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content. You can add or update Your Personal Information on a regular basis. When You update information, Raina will keep a copy of the prior version for its records.

Raina's primary goal in collecting information is to provide the user with a customized experience on our websites and mobile apps. This includes personalized services, interactive communication and other services. Raina collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to notify You of any updated information and new activities and other related functions offered by Raina, keep You informed about latest content available on the Website, special offers, and other products and services of Raina, to provide You with a customized Website experience, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Raina or to prevent fraud and unlawful use.

Certain information may be collected when you visit the Website or APP and such information may be stored in server logs in the form of data. Through this Data Raina understand the use and number of user visiting the Website. Some or all data collected may be shared with the sponsors, investors, advertisers, developer, strategic business partners of Raina. While using the Website, Raina's servers (hosted by a third party service provider) may collect information indirectly and automatically about Your activities on the Website; for instance by way of cookies.

Promotions that run on our website may be sponsored by companies other than Raina or may be co-sponsored by Raina and another company. We use third-party service providers to serve ads on our behalf across the internet and sometimes on the Website. They may collect information about Your visits to our Website. Raina uses the log file which includes but not limited to internet protocol (IP) addresses, browser software, number of clicks, number of unique visitors, internet service provider, exit/referring pages, type of platform, date/time stamp, screen resolution etc. for analysis that helps us provide you improved user experience and services.

We record buying and browsing activities of our users including but not limited to YOUR contact details and profiles and uses the same to provide value-added services to our users.

We use them to administer the site, track a user's movement and gather broad demographic information for aggregate use. Once a user registers, he/she is no longer anonymous to Raina and it is deemed that the user has given Raina the right to use the personal & non personal information.

We don't allow unauthorized publishing or disclosure of people's non-public contacts.

Please note our website is also not a risks proof website.

USE OF INFORMATION

Business information is used to display the user's business listing or product offerings across our website to fetch maximum business opportunities for the user. If You upload any content on the Website and the same may be available to the other users of the Website. Raina will not be liable for the disclosure and dissemination of such content to any third parties. Once the user's content is displayed on our website, the user may start receiving business enquiries through email, phone calls or SMS notifications, from third parties that might or might not be of their interest, Raina does not exercise any control over it.

Raina may, if You so choose, send direct advertisement mailers to You at the address given by You which could contain details of the products or services displayed on Raina or of any third party not associated with Raina. You have the option to opt-out of this direct or third party mailer by clicking at the unsubscribed link option attached to e-mail. Raina respects Your privacy and if You do not want to receive e-mail or other communications from Raina.

DISCLOSURE

In situations when Raina is legally obligated to disclose information to the government or other third parties, Raina will do so.

SHARING OF INFORMATION

As a general rule, Raina will not disclose or share any of the user's personally identifiable information except when Raina has the user's permission or under special circumstances, such as when Raina believes in good faith that the law requires it or as permitted in terms of this policy.

Raina may also disclose account information in special cases when Raina has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Raina 's Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) Raina 's rights or property, other Raina website users, or if Raina deems it necessary to maintain, service, and improve its products and services. Personal information collected may be transferred and shared in the event of a sale.

You are required to submit Your information at the time of making an online purchase on the Website. Raina uses an online payment gateway that is operated by a third party and the information that You share with Raina is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website. Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.

LINKS TO THIRD PARTY SITES

Links to third party sites are provided by website as a convenience to user(s) and Raina has not have any control over such sites i.e. content and resources provided by them. Raina may allow user(s) access to content, products or services offered by third parties through hyper links (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. Raina believes that user(s) acknowledge that Raina has no control over such third party's site, does not monitor such sites, and Raina shall not be responsible or liable to anyone for such third party site, or any content, products or services made available on such a site.

PROTECTION OF INFORMATION

Raina takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely.

We request our users to sign out of their Raina account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Raina strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to Raina and you do so at your own risk. Once Raina receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.

Raina is not responsible for any breach of security or for any actions of any third parties that receive Your Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, Raina shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined in Terms of Use).

DISTRIBUTION OF INFORMATION

Raina may, from time to time, send its users emails regarding its products and services. Raina constantly tries and improves the website for better efficiency, more relevancy, innovative business matchmaking and better personal preferences. Raina may allow direct mails using its own scripts (without disclosing the email address) with respect/pertaining to the products and services of third parties that it feels may be of interest to the user or if the user has shown interest in the same.

CHANGES IN PRIVACY POLICY

The policy may change from time to time so please check periodically. The revised Policy shall be made available on the Website. Your continued use of the Website, following changes to the Policy, will constitute your acceptance of those changes. Any disputes arising under this Policy shall be governed by the laws of India.

Terms of Use

Raina USER AGREEMENT

PLEASE READ THE FOLLOWING USER AGREEMENT CAREFULLY

The following demonstrates User Agreement (here-in-after referred to as an "Agreement") between SHRI GANESH SANITATIONS (SGS) running brands "Raina Bathfittings" and "Raina"(hereinafter referred to as "Raina") and the users of the Website ("You", "Your", "User"/"Users").

Before you subscribe to and/or begin participating in or using web site, Raina believes that user(s) have fully read, understood and accept the Agreement.

If you do not agree to or wish to be bound by Agreement, you may not access to or otherwise use the website.

USER AGREEMENT

Your use of a Raina website - https://rainabathfittings.com (hereinafter referred to as "the website") and services available on a website is governed by the following terms and conditions. This User Agreement for the website shall come into effect on June 3, 2014.

AMENDMENT TO USER(S) AGREEMENT

Raina may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. You are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement. If you do not adhere to the changes, you must stop using the service. Your continuous use of the service will signify your acceptance of the changed terms.

USER(S) ELIGIBILITY

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the services provided by Raina. Our services are available only to those individuals or companies who can form legally binding contracts under the applicable law i.e. Indian Contract Act, 1872. As a minor if you wish to purchase or sell an item on the Website such purchase or sale may be made by your legal guardian or parents who have registered as users of the Website. Raina advises its users that while accessing the website, they must follow/abide by the related laws. Raina is not responsible for the possible consequences caused by your behavior during use of website. Raina may, in its sole discretion, reserve the right to terminate your membership and refuse to provide you with access to the Website at any time.

If you are registering as a business entity, you represent that you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.

ELECTRONIC COMMUNICATIONS

When You use the Website or send emails or other data, information or communication to Raina, You agree and understand that You are communicating with Raina through electronic records and You consent to receive communications via electronic records from Raina periodically and as and when required.

REGISTRATION AND YOUR ACCOUNT

To become a Registered User(s) there is a proper procedure which is for the convenience of user(s) so that they can easily log-in and log-out.

User(s) can become a Registered User(s) by filling an on-line registration form on the website by giving desired information (name, contact information, details of its business, etc.). Raina will establish an account ("Account") for the user(s) upon registration and assign a user alias ("User ID") and password ("Password") for log-in access to your Account. If you use the Website as Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for maintaining the confidentiality of your personal and non-personal information and for restricting access to your computer, computer system and computer network, and you are responsible for all activities that occur under your User ID and Password , email id and cell number as the case may be.

You can be added as a registered dealer/customer only by a registered seller on Raina Bathfittings on the platform to access the custom catalog and pricing .

If you register on behalf of a business entity, you represent that business entity and (a) you have the authority to bind the entity to terms and condition of use and/or this Agreement; (b) the address you use when registering is the principal place of business of such business entity; and (c) all other information submitted to Raina during the registration process is true, accurate, current and complete.

By becoming a Registered User, you consent to the inclusion of your personal and non-personal data in our on-line database and authorize Raina to share such information with other user(s). Raina may refuse registration and deny the membership and associated User ID and Password to any user for whatever reason. Website may suspend or terminate a registered membership at any time without any prior notification in interest of Raina or general interest of its visitors/other members without giving any reason thereof.

Despite my and organization's contact number(s) are on Do Not Call Registry, I consent to be contacted by Raina through phone calls, SMS notifications or any other means of communication, in respect to the services provided by Raina.

You agree, inter alia, to: 1. Provide true, accurate, current and complete information about yourself as prompted by Raina's registration form or provided by You 2. Maintain and promptly update the personal and non-personal Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or Raina has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Raina has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

USE OF THE WWW.RAINAERP.IN

You understand and agree that Raina and the Website merely provide hosting services to its Registered Users and persons browsing/visiting the Website. All items advertised/listed and the contents therein are advertised and listed by Registered Users and are third party user generated contents. Raina has no control over the third party user generated contents.

Please note that in accordance with the Information Technology (Intermediaries guidelines) Rules 2011 in case of non-compliance with user agreement and privacy policy for access or usage of intermediary computer resource, the Intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of Intermediary and remove non-compliant information.

You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
Belongs to another person and to which You does not have any right to;
Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
Harm minors in any way;
Infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
Violates any law for the time being in force;
Deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
Impersonate another person;
Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information; Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. Shall not be false, inaccurate or misleading;
Shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force. Shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and Shall not link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under.

You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules there under as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding your use of our services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force. In particular you shall ensure that if any of your items listed on the Website qualifies as an "Antiquity" or "Art treasure" as defined in the Act ("Artwork"), you shall indicate that such Artwork is "non-exportable" and sold subject to the provisions of the Arts and Antiquities Act.

User(s) hereby grant an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers) license to Raina to display and use all information provided by them in accordance with the purposes set forth in agreement and to exercise the copyright, publicity, and database rights you have in such material or information, in any form of media, third party copyrights, trademarks, trade secret rights, patents and other personal or proprietary rights affecting or relating to material or information displayed on the web site, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the website. Raina will only use Your Information in accordance with the User Agreement and Raina Privacy Policy. You represent and confirm that you shall have absolute right, title and authority to deal in and offer for sale such items, goods or products.

From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the item-specifics of such items or services so as to mislead other Users in any manner.

INTELLECTUAL PROPERTY RIGHTS

Raina is not an expert in your intellectual property rights, and we cannot verify that the Suppliers of our online marketplace have the right to sell the goods and/or services offered by them. Raina is also not an arbiter or judge of disputes about intellectual property rights. By taking down a listing, as a prudential matter, Raina is not endorsing a claim of infringement. Neither, in those instances in which Raina declines to take down a listing, is Raina determining that the listing is not infringing, nor is Raina endorsing the sale of goods in such cases. Raina does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the services contained on its web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with its services.

Raina respects the intellectual property rights of others, and we expect our Suppliers and User(s) to do the same. We believes that the User(s) agree that they will not copy, download & reproduce any information, text, images, video clips, directories, files, databases or listings available on or through the web site (the "Raina content") for the purpose of re-selling or re-distributing, mass mailing (via email, wireless text messages, physical mail or otherwise), operating a business competing with Raina, or otherwise commercially exploiting the Raina content. Systematic retrieval of Raina content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Raina is prohibited.

In addition, use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. As a condition of your access to and use of Raina's services, you agree that you will not use the web site service to infringe the intellectual property rights of others in any way. Raina reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with use of the Raina service, or if Raina believes that user(s) conduct is harmful to the interests of Raina, its affiliates, or other users, or for any other reason in Raina's sole discretion, with or without cause.

In no event Raina shall be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to its services. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

SELLER INDEMNITY

The Supplier shall indemnify and hold harmless SGS in respect of Third Party life and Property damage claims arising out of the fire protection or other products available on the website of SGS. SGS is just acting as pure marketplace and not doing any sale and purchase of goods/article.

TRADEMARK

Raina and related icons and logos are registered service marks of Raina in various jurisdictions and are protected under applicable Trademark and other proprietary rights laws.
COPYRIGHT

All content on this Website is the copyright of Raina except the third party content and link to third party website on our Website.

Raina is not an expert in Intellectual Property Rights of third parties, and Raina cannot verify that the users of Website - who post goods on the Website have the right to sell the goods offered. We will appreciate your assistance in identifying content which may not appear on their face to infringe your rights but which you believe are infringing. Raina is also not an arbiter or judge of disputes about Intellectual Property Rights. By taking down content in question, as a prudential matter, Raina is not endorsing a claim of infringement. Neither, in those instances in which Raina declines to take down content, is Raina determining that the listing is not infringing, nor is Raina endorsing the sale of goods in such cases.

The unauthorized copying, modification, use or publication of the mark - Raina is strictly prohibited.

Raina respects the intellectual property rights of others, and we expect our user(s) to do the same. Raina believes that user(s) agree that they will not copy, download & reproduce any information, text, images, video clips, directories, files, databases or listings available on or through the Website (the "Raina content") for the purpose of re-selling or re-distributing, mass mailing (via email, wireless text messages, physical mail or otherwise), operating a business competing with Raina, or otherwise commercially exploiting the Raina content. Systematic retrieval of Raina content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Raina is prohibited.

In addition, use of the content for any purpose not expressly permitted in this policy is prohibited and may invite legal action. As a condition of your access to and use of Raina's services, you agree that you will not use the Website service to infringe the Intellectual Property Rights of others in any way. Raina reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with use of the Raina service, or if Raina believes that user(s) conduct is harmful to the interests of Raina, its affiliates, or other users, or for any other reason in Raina's sole discretion, with or without cause.